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Q: Why is there a deadline for checkout times?
A: Cleaning rooms, condos, homes and resorts between Guests is a big job. It can take hours to make a place spic and span. Housekeepers need to know they can start immediately upon departure of a Guest to a unit fully clean before the next guest arrives. Staying late disrupts the cleaning schedule. If the next Guest is not scheduled for immediate arrival, a unit may be available for late checkouts for which charges usually apply.
Q: When is the latest Vacation Rental insurance can be purchased?
A: This insurance can be purchased up until the final trip payment is made or 30 days prior to arrival, whichever comes first.
Q: So what are Vacation Rentals?
A: That's an easy one. Any lodging unit that has a full kitchen & bath, is fully outfitted with linens and towels and usually detached bedrooms is a Vacation Rental Home. These may be apartments, cabins, condos, chalets, houses or villas. In some countries they are called Holiday-lets, Holiday homes, Holiday Villas or Gites (France.)
Q: Are housekeeper tips mandatory in Vacation Rentals?
A: Tips for housekeepers at lodging accommodations of all kinds have become the sign of considerate Guests and just plain good manners. Due to their square footage and amenities, housekeeping at Vacation Rentals is back-breaking work. Considerate Guests will leave a tip of five to ten percent of the total rent. Far less than at a restaurant, but housekeepers work far harder.
Q: What is the weather like in Leavenworth?
A: We have all four seasons, boy do we. Winter is a wonder land as the Bavarian village; homes and recreational areas are covered with snow and decorate with holiday lights. Many days are surprisingly sunny but it can also be brutally cold. Spring can be glorious as the snow disappears, the flowers erupt and the village fills with people. Summers are always warm and sometimes hot hot hot. But we have lots of places to swim and cool off. October is famous for fall colors, Oktoberfest and other Autumn festivals.
Q: What are the Rules for Guests?
A: Click here to see our written terms and conditions of rental. There are some important rules of course, but in general we ask that Guests comport themselves in quiet, safe and unselfish manner and that they treat the property and the area with respect.
Click to See Rules
Q: I've lost my logon or password. What do I do?
A: No problem. Just go to the Login Page of our website. Look for the "Forgot your Password" link. Or you can call us during business hours.
Q: How do I purchase a Travel Insurance Plan?
A: You can purchase a Vacation Rental Insurance plan directly through your vacation rental company.